HOW WE WORK
How we work together at Thruline is as important as what we do. We particularly value the following behaviors and values.
Win together: We play to our strengths and manage our weaknesses, personally and as a team. We care more about what’s best for the company and our colleagues than what’s easiest for us as individuals. We all execute: no one is above any role or task. Accountability lives at every level. We do what it takes to win.
No friction, no fire: We challenge each other because we’re passionate about doing the best work possible. We speak up and ask hard questions of our teammates and ourselves. We rise above defensiveness and conflict aversion to present, debate, and select the strongest ideas on their merits.
Bring data: We turn first to data—both numeric and qualitative observations—to inform our decisions and assertions. We seek input from multiple objective sources to uncover the truth. Judgment born from experience allows us to interpret the data but not override the data.
Fail forward: Success in a constantly changing industry demands innovation and testing. We expect that some risks will lead to failures. We embrace failures that come from building new things if we learn from them. We don’t tolerate patterns of mistakes with no learning.
Make a mark: We conceive of big, bold ideas, and we don’t shy away from ideas just because they are different or off the beaten path. We solve problems where the solutions have a big impact to the company and people’s lives. We prioritize work that creates value we can be proud of.
Get shit done: We view every day as an opportunity to get better, and we push ourselves and others to work hard on hard things. We roll up our sleeves at every level and take pride in consistently achieving goals.
